Buyer involvement with purchasing decisions can vary depending on the need nd want of the product. It will also differ if the product is an every day nesessity or a bigger buying decision. For example with Kotler's buyer decision process you can determine the change in high or low involvement products. See the example below:
Low High
Low High
Routine Impulse Regular Irregular (small) Irregular (large)
When it comes to products like milk and bread is a need product that you would buy weekly or even sometimes daily and therefore it would be a low involvement product for the reason that you would automatically choose the item where as an irregular product would be high involvement because it could be a house or car. This would mean that you would have to analyse all of the options of the product and maybe look at other brands if it was a car.
Measuring Involvement
Laurent & Kapferer (1985) argue that a consumer’s level of
involvement will be affected by four components:
1. importance & risk
2. probability of making a bad purchase
3. pleasure value of product category
4. sign value of product category
Gift Giving
Pamela Danziger(2004)
Gift shopping is the ultimate in 'emotional consumerism', since gift giving is all about emotionally connecting giver and recipient. Whenever consumer shopping behaviour is driven by emotion, the shopper's goal is to buy a thing to achieve a special feeling, enhance an emotional experience or deepen an emotional reaction. In other words, the gift itself is the means to an end to strengthen the emotional connection between individuals. The challenge for retailers and marketers is how to enhance the 'gifting' experience.The business of gifting for both retailer and marketer hinges on this.
Laurent & Kapferer (1985) argue that a consumer’s level of
involvement will be affected by four components:
1. importance & risk
2. probability of making a bad purchase
3. pleasure value of product category
4. sign value of product category
Gift Giving
Pamela Danziger(2004)
Gift shopping is the ultimate in 'emotional consumerism', since gift giving is all about emotionally connecting giver and recipient. Whenever consumer shopping behaviour is driven by emotion, the shopper's goal is to buy a thing to achieve a special feeling, enhance an emotional experience or deepen an emotional reaction. In other words, the gift itself is the means to an end to strengthen the emotional connection between individuals. The challenge for retailers and marketers is how to enhance the 'gifting' experience.The business of gifting for both retailer and marketer hinges on this.
Store choice for gifts is controlled by the left brain, but gift selection is right-brain dominated.
Givers use different criteria when choosing a store to shop for a gift and what to buy once they are there. They select the store based on rational, left-brain factors, such as where they will find the best prices, while they select the gift primarily on emotional, right-brain factors
Givers use different criteria when choosing a store to shop for a gift and what to buy once they are there. They select the store based on rational, left-brain factors, such as where they will find the best prices, while they select the gift primarily on emotional, right-brain factors
How are gifts selected?
1. What would the recipient want?
2. What would i like to give them?
3. What occasion is the gift for?
4. How much is the budget?
Many retail stores try to maximise the gift giving process by including added extras for example the option for gift wrapping for example La Senza have luxury bags with scented beads and most jewellery stores will give free gift wrapping not only does this mean the shopper has less to worry about it will also be advertising for those gift receiver and those who see the product.